Privacy Policy

Effective date: January 1, 2024

TimberHut (“we,” “us,” or “our”) is committed to safeguarding the privacy of our website users and customers. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website and services. By accessing our website or using our services, you consent to the practices described in this policy.

1. Information We Collect
We may collect personal information, such as:
Contact Information (e.g., name, email address, phone number)
Billing Information (e.g., credit card details)
Account Information (e.g., usernames, passwords)
Technical Information (e.g., IP address, browser information, cookies)
Usage Information (e.g., interactions with our website and services)
Communications (e.g., customer support inquiries and feedback)

2. How We Use Your Information
We use the collected information for the following purposes:
Providing and improving our services
Processing payments and invoices
Communicating with you about our services and updates
Personalizing your experience
Addressing customer support inquiries
Enforcing our terms and policies
Compliance with legal requirements

3. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of online transmission or electronic storage is 100% secure.

4. Third-Party Services
We may use third-party services, such as payment processors or analytics tools, which may collect and process your information. These third parties have their privacy policies, and we recommend reviewing their policies to understand how they handle your data.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience. You can manage your cookie preferences through your browser settings.

6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take appropriate action.

8. Your Choices and Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any questions about your data, please contact us.

9. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes through our website or via email.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, your data, or our practices, please contact us.

By using our website and services, you agree to the terms of this Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information. Thank you for choosing TimberHut.